Remote Support Authorization and Release

Before we connect, please read and accept the following.

1. Authorization. I confirm that I am authorized by my company or organization (or that I own this device) to request remote support and to allow Greenwire Solutions to access this device.

2. Release. I release and hold harmless Greenwire Solutions, its employees and its contractors from any claims, losses or damages arising from this remote session, to the fullest extent the law allows.

3. Non-customers. If I am not an existing Greenwire Solutions customer under a signed service agreement, I accept all risks of this session, including data loss, system changes or downtime, and I agree to hold Greenwire Solutions harmless.

4. Confidential information. I am solely responsible for any information, confidential or otherwise, that may be visible during the session. Before and during the session, I will close or hide any files, emails, windows or other material I do not want Greenwire Solutions to see.

5. Ending the session. I can end the session at any time.

For existing customers, if these terms conflict with a signed Greenwire Solutions service agreement, the signed agreement controls.